Business Development

Business development is a mysterious trade. It requires our time and our courage, and in return it offers the promise of new clientele. We enter into this trade with a leap of faith,...

Business Development

Todd Moster's new book, "The Underground Guide to Job Interviewing" shot to the top of its Amazon category this week. Why is this relevant to business development, you ask? Because he has...

Just when you're getting the hang of social media, along comes Google+ to further complicate your life and add to your online busywork. It's far less widely adopted than Facebook, Twitter,...

Client Service

In a soft economy, it’s common for clients to push back on our fees or the other terms under which we want to do business. It’s just as common for us to acquiesce. We tell ourselves that a...

Client Service

In a soft economy, it’s common for clients to push back on our fees or the other terms under which we want to do business. It’s just as common for us to acquiesce. We tell ourselves that a...

I just went through the arduous process of revising my website. I’ve lost count of the revisions that preceded this one (it doesn’t help that I’m a perfectionist), but the hard work paid...

Marketing

I just went through the arduous process of revising my website. I’ve lost count of the revisions that preceded this one (it doesn’t help that I’m a perfectionist), but the hard work paid...

Getting new business is good for the coffers. So is collecting the fees you’re owed for the services you’ve already delivered. If you’re like most service professionals, you have at least...

If you participate in any kind of social media, you have more "friends" now than the captain of the football team did when you were in high school. And yet, in spite of all our connections,...

Last week's edition of the Los Angeles Business Journal profiled my company and some of our business development training programs. They even put a picture of me on the front-page masthead.