It's been around for a decade, yet roughly 70% of LinkedIn members are passive users of this social media tool. Business development types like myself never seem to get tired of touting its...

If you've read any of the articles published on stress since the mid-70s, you know that there is a big difference between eustress (or "excitement") and distress (which is what we really...

Personal Development

If you've read any of the articles published on stress since the mid-70s, you know that there is a big difference between eustress (or "excitement") and distress (which is what we really...

Thanks to those of you who filled out the survey I included in last week's blog. (If you meant to participate but didn't get to it, here's the link.) When I asked you about your top...

Client Service

I'm not psychic. If I were, I'd know exactly what you want to read in this weekly blog and I'd deliver it to you. This week I'll share an easy technique for eliciting market feedback so you...

Last week, one of my favorite bloggers, Ian Brodie, wrote about the good old days, when you could build a practice through "word of mouth." Back then, business development plans had three...

Marketing

Last week, one of my favorite bloggers, Ian Brodie, wrote about the good old days, when you could build a practice through "word of mouth." Back then, business development plans had three...

It's common sense: You're better off harvesting the opportunities you already have than chasing the ones you could have. And yet, many of us spend an inordinate amount of time seeking out...

I hung up the phone with a feeling of frustration and anger. Frustration, because I had spent many months interacting with what could have been a major client, answering their questions,...

Business Development

I hung up the phone with a feeling of frustration and anger. Frustration, because I had spent many months interacting with what could have been a major client, answering their questions,...