Client Service

While waiting for your plane to take off from the LAX airport, you can stop by one of the many Starbucks in the terminal and pick up a java for your journey, as long as you're willing to...

While waiting for your plane to take off from the LAX airport, you can stop by one of the many Starbucks in the terminal and pick up a java for your journey, as long as you're willing to...

Productivity

I recently gave a talk on how to overcome business development procrastination. This 3-minute video gives you a few highlights to help you sustain your momentum.

Before you prepare to send out another batch of holiday cards this year, take a moment to consider why you’re doing it. For some, it’s part of how they express their holiday spirit. To you,...

Marketing

Before you prepare to send out another batch of holiday cards this year, take a moment to consider why you’re doing it. For some, it’s part of how they express their holiday spirit. To you,...

We can’t help it. Worrying is part of the human experience. We stress out over everything from our economic stability and our physical health to the well-being of our loved ones. After all,...

It happens every time I'm handed a card: I instinctively flip it over to look at the backside. You never know what you'll find there—a logo, a tagline, a watermark, a mission statement, or...

Marketing

It happens every time I'm handed a card: I instinctively flip it over to look at the backside. You never know what you'll find there—a logo, a tagline, a watermark, a mission statement, or...

Social Media

I was recently interviewed on the topic of social media. Watch this two-minute video for my response and learn the fundamental difference between those who "get" LinkedIn and those who...

Networking

I’ve been experimenting with a business development strategy recently, and it has proven to be highly effective. I call it “Supper Club.” The concept is simple: Make a list of a dozen local...