Productivity

Summertime can be a uniquely challenging time of year for business developers. Prospective clients are either out of town or distracted by family activities, so they’re generally slow to...

Whenever I speak to firm leadership, they express concern for the future. Can the next generation of business developers sustain the growth of the firm? After all, the landscape continues...

Business Development

Whenever I speak to firm leadership, they express concern for the future. Can the next generation of business developers sustain the growth of the firm? After all, the landscape continues...

Lest I come off sounding like your mother, let me start off by saying that I have committed all of the following faux pas at one time or another. On a few occasions, I'm pretty sure they...

Personal Development

Lest I come off sounding like your mother, let me start off by saying that I have committed all of the following faux pas at one time or another. On a few occasions, I'm pretty sure they...

It has been a few weeks since your client has heard from you, but not to worry, it’s safe to assume that you know what’s on their mind and that they will call you if there is anything new...

Client Service

It has been a few weeks since your client has heard from you, but not to worry, it’s safe to assume that you know what’s on their mind and that they will call you if there is anything new...

"My clients will call if they need me." That’s the most popular client service motto these days. After all, we’re all busy, and the last thing we want is for our clients to judge us for ...

Client Service

"My clients will call if they need me." That’s the most popular client service motto these days. After all, we’re all busy, and the last thing we want is for our clients to judge us for ...

I hung up the phone with a feeling of frustration and anger. Frustration, because I had spent many months interacting with what could have been a major client, answering their questions,...