Time Management

One of the most frequent objections we hear from lawyers is that they don’t have time for business development. It’s an understandable dilemma – the need to focus billable time on servicing...

Client Service

I travel a lot for business and often use Uber to get around. For those of you who are less familiar with it, the Uber app allows both the drivers and the passengers to rate one another on...

Business Development

Welcome to the new year! After tracking yet another twelve months, our calendar has reset to January and we are filled with fresh hope. Many use the annual transition to turn over a new...

Productivity

Star Wars fans of all ages will head into theaters in the coming days to watch Star Wars: Rogue One. I have many favorite moments from this franchise, one of which is Yoda’s advice as he is...

Business Development

It’s December. You need a break. Besides, your clients and prospects are generally unresponsive as they focus on internal year-end deadlines (and holiday party hangover recovery). Might as...

Networking

Holiday parties are a mixed bag. They can provide a great opportunity to make valuable new contacts. They can reconnect you to old friends. But much of the time, they consist of forced...

Business Development

It’s been a while since I’ve been on a first date, but I remember well the awkward timing issue of the follow-up. Many of my buddies insisted on the “two day rule,” so as to strike a...

Personal Development

We can't help it. Worrying is part of the human experience. We stress out over everything from our workload to the demands of our biggest clients to the well-being of our loved ones. After...

Culture

While progress is slow, we continue to make strides toward gender equality in the workplace. More women are entering the work force than ever before, and in the U.S., the gender pay gap is ...

Business Development Client Service

Client service is the lifeblood of any healthy practice and should always be our first priority. But it's all too easy to become consumed by the deluge of emails and deadlines that define...