Business Development Competitive Intelligence Client Service Coaching Industry Trends
As the team at Ackert is talking to law firms, there's a lot of discussion about uncertainty as we head into the coming months and years. Firms are asking questions like, “With this softer...
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Business Development Client Service Time Management Building Habits
You’re so busy juggling client work it’s no wonder business development often gets put on the back burner. But for many seller-doers, it’s not just having the time to do business...
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Business Development Client Service Pipeline Management Technology
The good news is that whether law, accounting, financial advisory, engineering, or consulting, professional services firms are busier than ever. The bad news is that seller-doers may be so...
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Business Development Client Service Pipeline Management Technology Personal Development Training
'Tis the season for planning and setting goals for the upcoming year. Here are the top initiatives firms are requesting the most from Ackert this budget season:
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If you’re like most service professionals, you offer reactive service. You wait for clients to call with a problem. You respond with a solution. Then you wait for the next time a client...
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As we go through life, pursuing our various agenda, we occasionally lose sight of the fact that we are not at the center of the universe. Yes folks, there are other people out there whose...
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Most of us follow a client meeting by diving back into our email. (After all, while we were chatting away with a live human being, twenty new messages funneled into our inbox.)
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It is much harder to acquire a new client than it is to keep an existing one. That's why it's critical to do everything you can to improve the loyalty of your clients. Some would argue that...
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