It’s been a while since I’ve been on a first date, but I remember well the awkward timing issue of the follow-up. Many of my buddies insisted on the “two day rule,” so as to strike a...
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It’s been a while since I’ve been on a first date, but I remember well the awkward timing issue of the follow-up. Many of my buddies insisted on the “two day rule,” so as to strike a...
Continue Reading
Business Development Client Service
Client service is the lifeblood of any healthy practice and should always be our first priority. But it's all too easy to become consumed by the deluge of emails and deadlines that define...
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There is a natural exchange inherent in any business relationship. With your clients, it is the agreed-upon exchange of services for fees. But when it comes to professional networking with...
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As much as we conduct ourselves professionally and follow through on the commitments we make to others, we often fall short when it comes to the promises we make to ourselves. Most of our...
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As a regular business traveler, I have become a regular user of Uber, where I've noticed that the back seat of someone else's car can a good place to reflect on fundamental business...
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Eight words you never want to hear at the end of a meeting with a prospective client. Because in your gut, you know that it’s either a polite “no” or it’s a sign that Procrastination has...
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Not everyone can compete in the Olympics. You have to be better than good. You have to be excellent. Not everyone can be a rainmaker. You have to be better than good (your competition is...
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By this point, most adults with a child at home (or at heart) have seen Star Wars: The Force Awakens. During one of my favorite scenes, Han Solo asks Finn how he intends to infiltrate the...
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Let's face it—you don't know where your next piece of business will come from. It could be a referral from someone you’ve known for years. It could be a random phone call from that lady you...
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Your prospective client must be very busy because they haven't responded to your follow-up email. You don't want to be a pest, so you assume that either they will come up for air and...
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