If you think about it, your career consists of a series of projects. Some last months, others years, but whether they are engagements, roles, or initiatives, each one inevitably comes to an...

Business development coaching is the #1 most effective method of growing law firm revenue, according to a recent market-wide study of legal marketers. But despite its overall...

Key Performance Indicators Data Visualization

With increasing competitive pressures across the industry, law firms that seek to run efficiently are adopting metrics-based approaches. Dashboards are a powerful way to keep firm...

It’s right around this time of the year when firms send out a customary announcement informing their clients that their rates will be increasing in the New Year. The process can be...

It is natural to assume that the key to client satisfaction is good service. After all, once a new client experiences our expertise, they typically come back for more. In time, we come to...

It seems like the jerk factory is producing more and more nasty people every day. This is especially evident in a transactional or adversarial business environment where the ultimate...

Do you see that? It looks like a shiny new opportunity. And once it catches our eye, we become fixated on it to the exclusion of anything else. There’s nothing we welcome more than a...

Market Leaders Podcast

Join David Ackert as he interviews Iris Jones, Chief Business Development & Marketing Officer at McNees, Wallace & Nurick on this episode of the Market Leaders Podcast.

Commoditization is the byproduct of an overcrowded marketplace. In other words, you have so many competitors that your clients can afford to be fickle. Don't worry; you'll survive it. But...

Last week I was sitting in an airplane waiting for it to take off. Delta played its customary safety video to prepare me and my fellow passengers in the unlikely event that we should lose...