Over the years, I have had the good fortune of befriending some of my clients (and prospective clients) to the point where we have developed a genuine affection for one another. So much so...

Your mother was right. If you don't brush your teeth, you'll get cavities, and too much television will turn your brain into mush. But there is one piece of advice that you're better off...

We all know that business development is a marathon, not a sprint. Those who procrastinate with the intention of refocusing when things quiet down set themselves up for sporadic or even...

Before your next client hires you, they will likely call for a meeting so they can describe their problem, consider your solution, and get comfortable with the idea of formalizing an...

Data Visualization Technology

Personal Development

There is ongoing debate over whether it is appropriate to mix business with one's personal interests (e.g., is it okay to "friend" your referral sources on Facebook?). But there's no...

Personal Development

I know, it would be so much easier if people just gave us what we wanted without having to be asked. Clients would refer their colleagues, referral sources would introduce us to all of...

We're all guilty of making occasional mistakes. But sometimes we make the same ones over and over again. As we leave the first month of the new year, reflect on these and see if you can...

Business Development

Chances are you've been focused on business development for so long that you've evolved your own approach: some combination of networking, writing, speaking, guesting, hosting, and golfing....

Client Service

It is much harder to acquire a new client than it is to keep an existing one. That's why it's critical to do everything you can to improve the loyalty of your clients. Some would argue that...