You're not alone. The latest market-wide research shows that law firms struggle with low CRM utilization by lawyers.
Lawyers are frustrated by the difficult data entry and complicated interfaces of most CRMs. There is another distinct problem: lawyers are often not held accountable to use the software, leading to one thing – low adoption and utilization rates of the software.
But, with the proper tools and training in place, you can increase the effectiveness of your firm’s business development.